Refund policy

Last updated: August 18, 2026

At Everyza, we want you to be satisfied with your purchase. This Refund Policy explains how returns, cancellations and refunds are handled for orders placed through https://www.everyza.shop/.

This policy is in addition to, and does not limit, any rights you may have under applicable consumer law.

1. 30-Day Return Policy

You may request a return within 30 days of receiving your order.

For a change-of-mind return under our voluntary 30-day policy, the item must:

  • be unused, uninstalled and in the same condition in which you received it;

  • include its original packaging, manuals, accessories, parts and any free items supplied with it; and

  • be accompanied by your order number, receipt or other proof of purchase.

We may refuse a voluntary return where the item has been used, installed, damaged or altered beyond what is reasonably necessary to inspect the product.

This policy does not limit any rights you may have under applicable law for products that are defective, damaged, misdescribed or otherwise do not conform to applicable requirements.

2. How to Start a Return

Before sending an item back, contact us at contact@everyza.shop and provide:

  • your full name and order number;

  • the product you wish to return;

  • the reason for the return; and

  • clear photographs or video if the item is damaged, faulty or incorrect.

If the return is eligible, we will provide you with return instructions.

Please do not send a return to an address other than the address confirmed in our return instructions, as this may delay processing.

Unless we tell you otherwise, the return address is:

Everyza
107 MCBEE PL
Dallas, GA 30132
Paulding, USA

3. Free Return Shipping

Everyza provides free return shipping for eligible returns.

After your return request has been reviewed and approved, we will provide a prepaid return label or another return method at no cost to you.

Please use the return method provided by Everyza and keep your proof of postage.

Return shipping costs arranged independently without our prior approval may not be reimbursed unless required by applicable law.

Everyza does not charge a restocking fee, return handling fee or refund fee.

4. Damaged, Faulty or Incorrect Items

Please inspect your order when it arrives.

If an item is damaged, faulty or incorrect, contact us as soon as possible at contact@everyza.shop and include your order number and clear photographs of the item and packaging.

We recommend contacting us within 48 hours of delivery so that we can investigate delivery or product issues quickly.

The 48-hour request helps us investigate issues efficiently but does not reduce or replace any rights you may have under applicable law.

Depending on the circumstances, we may offer a refund, replacement or other appropriate resolution.

5. Items Not Eligible for a Voluntary Change-of-Mind Return

Where permitted by applicable law, our voluntary 30-day change-of-mind policy does not cover:

  • personalized or custom-made products;

  • sealed products that are not suitable for return for health or hygiene reasons once the seal has been broken;

  • digital products once supply has begun where applicable;

  • gift cards; or

  • items damaged through misuse, accidental damage, improper installation, unauthorized repair or normal wear and tear.

This section does not remove any legal remedy available for faulty, damaged, misdescribed or incorrect products.

6. Refund Process

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, we aim to issue the refund within 5–7 business days to your original payment method.

Your bank, card issuer or payment provider may require additional time to process and display the refund in your account.

Everyza does not charge a refund fee.

Where applicable law requires a different refund timeframe or procedure, we will comply with those requirements.

7. Exchanges

If you want a different product, model or variation, contact us first at contact@everyza.shop.

Where an exchange is not available, the quickest option may be to return the eligible item and place a new order.

8. Order Cancellations Before Dispatch

If you want to cancel an order before it has been dispatched, contact us as soon as possible at contact@everyza.shop.

We will make reasonable efforts to stop the shipment, but we cannot guarantee cancellation once fulfillment or shipment processing has begun.

If the order has already been dispatched, the return rules above will apply.

9. Refunds for Undelivered or Lost Orders

If your order does not arrive within the applicable delivery timeframe, please contact us at contact@everyza.shop with your order number.

We will investigate the shipment with the relevant delivery provider and determine the appropriate resolution based on the circumstances and applicable law.

Where an order is confirmed as lost in transit and a refund is appropriate, we will issue the refund to the original payment method.

10. Contact Us

For questions about a return, cancellation or refund, contact:

Everyza
Legal operator and seller: Carter Hunter
Email: contact@everyza.shop
Phone: +1 (229) 335-0872
Address: 107 MCBEE PL, Dallas, GA 30132, Paulding, USA
Website: https://www.everyza.shop/