FAQ — Everyza

1. What products does Everyza sell?

Everyza offers a selection of phone and PC accessories designed for everyday use, including charging accessories, cables, stands, adapters, computer accessories and more.

2. Do you ship across the USA?

Yes. We currently ship to eligible addresses within the United States only.

3. Is shipping free?

Yes. Standard shipping within the United States is free on eligible orders. No minimum order value is required.

4. How long does shipping take?

Orders are normally processed within 1–2 business days. Standard delivery generally takes approximately 3–7 business days after dispatch.

5. Will I receive tracking information?

Yes. Where tracking is available, tracking information will be provided after your order has been dispatched.

6. Can I cancel my order?

You can request a cancellation by contacting us as soon as possible at contact@everyza.shop. We will try to cancel the order before fulfillment or dispatch, but cancellation cannot be guaranteed once processing has begun.

7. What is your return policy?

Everyza offers a 30-day return policy for eligible products. Items generally need to be unused, uninstalled and in their original condition and packaging.

8. Are returns free?

Yes. Eligible approved returns qualify for free return shipping. We will provide the appropriate return instructions and return method.

9. How long does it take to receive a refund?

Once an eligible return has been received and inspected, we aim to issue approved refunds within 5–7 business days to the original payment method.

10. What if I receive a damaged or incorrect item?

Contact us as soon as possible at contact@everyza.shop with your order number and clear photos of the item and packaging. We will investigate the issue and provide an appropriate resolution.

11. How can I make sure an accessory is compatible with my device?

Please check the product description, model information, connector type and compatibility details before ordering. If you're unsure, contact us before purchasing.

12. What payment methods do you accept?

Available payment methods are displayed securely at checkout. Payment options may vary depending on the payment providers available.

13. What currency are your prices in?

Our prices are displayed in U.S. dollars (USD) unless otherwise stated at checkout.

14. Is my payment information secure?

Payments are processed through Shopify and/or third-party payment providers available at checkout. Everyza does not normally receive or store your complete payment-card details.